- 3. Special items
- 4. Sales
- 5. Cost of sales
- 6. Cost of materials
- 7. Personnel expenses
- 8. Selling, general and administrative expenses
- 9. Investment gain
- 10. Net interest
- 11. Other financial result
- 12. Taxes
- 13. Earnings per share
4. Sales
Sales by activity were as follows:
| € in millions | 2012 | 2011 |
|---|---|---|
| Sales of services | 11,990 | 9,788 |
| less patient service bad debt provision | -218 | -161 |
| Sales of products and related goods | 7,007 | 6,230 |
| Sales from long-term production contracts | 510 | 498 |
| Other sales | 1 | 6 |
| Sales | 19,290 | 16,361 |
A sales analysis by business segment and region is shown in the segment information.
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3. Special items
3. Special items
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5. Cost of sales
5. Cost of sales