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4. Sales

Sales by activity were as follows:

€ in millions 2012 2011
Sales of services 11,990 9,788
less patient service bad debt provision -218 -161
Sales of products and related goods 7,007 6,230
Sales from long-term production contracts 510 498
Other sales 1 6
Sales 19,290 16,361

€ in millions 2012 2011
Sales of services 11,990 9,788
less patient service bad debt provision -218 -161
Sales of products and related goods 7,007 6,230
Sales from long-term production contracts 510 498
Other sales 1 6
Sales 19,290 16,361

A sales analysis by business segment and region is shown in the segment information.

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3. Special items
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5. Cost of sales

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