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8. Selling, general and administrative expenses
- 3. Special items
- 4. Sales
- 5. Cost of sales
- 6. Cost of materials
- 7. Personnel expenses
- 8. Selling, general and administrative expenses
- 9. Investment gain
- 10. Net interest
- 11. Other financial result
- 12. Taxes
- 13. Earnings per share
8. Selling, general and administrative expenses
Selling expenses were €746 million (2011: €677 million) and mainly included expenditures for sales personnel of €366 million (2011: €336 million).
General and administrative expenses amounted to €2,254 million (2011: €1,867 million) and were related to expenditures for administrative functions not attributable to research and development, production or selling.
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7. Personnel expenses
7. Personnel expenses
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9. Investment gain
9. Investment gain